Shipping policy

Shipping Policy

Order Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with tracking information to monitor its progress.Shipping Methods and Delivery Times
We offer various shipping options to meet your needs. Delivery times depend on the shipping method selected at checkout:

  • Standard Shipping: Delivery typically within 5-7 business days.
  • Expedited Shipping: Delivery typically within 2-3 business days.
  • Overnight Shipping: Available for urgent deliveries, typically arriving the next business day.

Please note that delivery times may vary based on your location, and factors such as weather conditions and holidays can impact shipping times.

Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. We strive to provide competitive rates and may offer free shipping on orders over a certain amount. Please check our website for current promotions or free shipping thresholds.

International Shipping
We do offer international shipping to select countries. Please be aware that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient. Delivery times for international orders may vary significantly based on the destination.

Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or failure to claim the package, we will contact you to resolve the issue. Any additional shipping fees incurred for resending the package will be the responsibility of the customer.

Lost or Stolen Packages
If your order is lost or stolen after delivery, please contact us at customerservice@da-mi.co We will assist you in filing a claim with the shipping carrier, but please note that we cannot be held liable for lost or stolen packages once they have been marked as delivered.

Contact Us
For any questions or concerns regarding our shipping policy, feel free to reach out to us at customerservice@da-mi.co We're here to assist you and ensure you have a smooth shopping experience!